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Originally published by Capital Newstop
November 12, 2025
4h ago
AI boosts Singles Day sales, shopping experience
Experts said that as the world's biggest online shopping event, the Double Eleven promotional gala played a vital role in unleashing domestic demand and promoting the recovery of the consumer market, given that boosting consumption is top priority to ensure China's economic growt..
✨ Key Highlights
During this year's Singles Day online sales event, Chinese consumers demonstrated strong purchasing power, particularly for intelligent electronics and home appliances, with Artificial Intelligence (AI) playing a pivotal role in boosting sales and improving the shopping experience.
- Sales of consumer electronic devices featuring AI technology surged over 100 percent year-on-year for e-commerce giant JD.
- Alibaba's Tmall saw 80 brands surpass 100 million yuan ($14 million) in sales within the first hour of the shopping extravaganza.
- JD's AI-powered digital humans assisted over 40,000 merchants in livestreaming, and intelligent customer service chatbots handled more than 4.2 billion inquiries.
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