Safaricom is merging its two main mobile applications, MySafaricom and M-PESA, into a single, unified app. This move aims to streamline user experience by consolidating mobile money services with other Safaricom offerings like airtime purchases and home internet management, addressing user feedback about having two nearly identical apps.

• The new combined app is currently rolling out to some iOS and Android beta users.
• The merger integrates M-PESA's financial muscle with MySafaricom's broader service access, including Safaricom Home management.
• The new interface is described as cleaner and more modern, leveraging the polished user interface of the MySafaricom app.

Global insurtech bolttech has entered the Kenyan market through a partnership with LOOP, the fintech subsidiary of NCBA Group. They will launch LOOP FLEX in October, a Buy Now Pay Later program bundling device financing with comprehensive protection.

• The program aims to make device ownership easier and more affordable for customers, ensuring devices are protected against theft, accidental and liquid damage, mechanical breakdown, and extended warranty.
• LOOP FLEX is embedded directly into the LOOP customer journey, offering transparent financing and a single point of coverage for device protection.
• Eric Muriuki, CEO, LOOP DFS, emphasized that the partnership aligns with LOOP's digital mission, providing access to devices and peace of mind.
• Stephan Tan, CEO EMEA and Group Chief Investment Officer at bolttech, highlighted Kenya's dynamic digital economy and the companies' commitment to embedding protection into the device ownership journey.
• Protection includes theft with a 10 percent deductible and a gift voucher, and one-time repair for accidental/liquid damage with no deductible, all at certified service centers using genuine parts.

Airtel Kenya has significantly dropped prices for its 5G Home Internet plans, making them highly competitive. This move appears to be a direct response to increasing competition in the Kenyan 5G market.

• The 15Mbps plan is now KES 1,999 per month, down from KES 2,999.
• Airtel introduced a new 30Mbps plan priced at KES 2,999 monthly.
• This strategic pricing by Airtel aims to compete with providers like Safaricom by focusing on affordability.
• The My Airtel app has also been updated to enhance user experience for smart home users, allowing real-time monitoring of data and connected devices.