The Social Health Authority (SHA) has announced significant senior leadership changes, appointing 16 new Deputy Directors and 9 Principal Claims Management Officers following a transparent recruitment process that began on July 9, 2025. These appointments aim to bolster SHA’s operational efficiency in delivering financial risk protection and quality healthcare.

• SHA appointed 16 new Deputy Directors and 9 Principal Claims Management Officers.
• Key appointments include Ms. Valentine Jepkorir Morogo as Deputy Director for County Coordination and Daniel Owino Konyango for Legal Services.
• The new leaders will strengthen SHA's operational efficiency, financial risk protection, and access to quality healthcare.
• This follows earlier September appointments of four Directors, including Diana Marion and Golda Larissa Akolo.
• SHA is also conducting a large-scale recruitment drive to fill over 500 positions.

The Social Health Authority (SHA) in Kenya has urged citizens to meticulously check their hospital bills and visit details under the new healthcare scheme to combat widespread fraud. This directive comes amid an ongoing investigation into healthcare fraud by the Directorate of Criminal Investigations (DCI).

• CEO Mercy Mwangangi advised patients to verify that every hospital visit is accurately recorded in the SHA system on the exact date of service and to review confirmation messages sent to their registered phones.
• The verification process is crucial to prevent fraudulent billing, double entries, or wrongful charges that could undermine the sustainability of the national health scheme, with patients not bearing additional costs from provider errors.
• SHA received 1,188 files from the DCI and the Kenya Medical Practitioners and Dentists Council (KMPDC) on September 1, 2025, pertaining to individuals and organizations suspected of healthcare fraud.
• Discrepancies found in billing or visit details should be reported to the healthcare facility or directly to SHA via the toll-free number 147.