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Originally published by Capital Business
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business
June 17, 2025
5mo ago

Why technology could be a tipping point for insurance uptake

Why technology could be a tipping point for insurance uptake

By Prudence Khamati JUNE 17 - Insurance for most Kenyans, is a grudge purchase – something people reluctantly buy because it is mandated, not necessarily Kenya breaking news | Kenya news today |..

✨ Key Highlights

The article discusses how technology is transforming the insurance landscape in Kenya, aiming to increase the current insurance penetration rate of under 3%.

  • Insurance Regulatory Authority (IRA) reports indicate penetration is significantly below the global average of 7%.
  • Prudence Khamati, Head of Operations, Old Mutual General Insurance Kenya, emphasizes the importance of tech-enhanced customer experience.
  • Innovations like on-demand emergency response services are helping insurers provide better value to tech-savvy customers.

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Part of the Day's Coverage

Technological Developments and Industry Responses

Amazon's CEO warns AI might replace jobs, while technology is viewed as a solution for insurance growth.

Amazon boss says AI will replace jobs at tech giant
Amazon boss says AI will replace jobs at tech giant

Capital Business

2 stories in this topic
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