The Higher Education Loans Board (HELB) has announced procedures for students who have recently received their National Identification Cards to update their details on the HELB portal.

• Students should use their original KCSE index number to log into their existing accounts to update with their national ID details.
• HELB cautioned against creating new accounts to avoid disruptions in the application process.
• Students experiencing issues with their applications can seek assistance by contacting HELB support via social media.