Heathrow's boss, Thomas Woldbye, expressed frustration for missing emergency calls during a fire in March that caused the airport's closure and the cancellation of **1,300 flights**.

• Power outage from the fire disrupted travel for **270,000 passengers**.
• An investigation revealed Woldbye missed notifications due to his phone being in silent mode.
• Heathrow reported a **37.2%** drop in pre-tax profit to **£203m** for the first half of **2025**.