The Kenya International Freight and Warehousing Association (KIFWA) launched a new 2025-2030 Strategic Plan to revitalize the customs agents sector, which has seen its numbers shrink significantly due to operational challenges and increased digitization. The plan aims to bolster the agents' relevance and competitiveness in Kenya's logistics industry.

• The number of customs agents has decreased from 2,000 in 2004 to 1,200 currently.
• The plan, unveiled by Cabinet Secretary for ICT and the Digital Economy William Kabogo, focuses on digitization, policy shaping, sustainability, and securing value for customs agents.
• The logistics sector contributes an estimated 9 percent to Kenya's GDP, valued at $11.3 billion (Sh1.4 trillion) as of 2024.