A recent report by the Communications Authority of Kenya (CA) highlights a persistent digital divide, with 32.5 million Kenyans still relying on feature phones. This restricts access to essential online services and economic opportunities, despite a push for smartphone adoption to drive economic growth.

• The CA's Third Quarter Sector Statistics Report for FY 2024/2025 (January 1st–March 31st, 2025) reveals that feature phone subscriptions increased by 6.5% to 32,573,748, while smartphone subscriptions grew by only 2.1% to 42,349,405.
• Kevin Michuki, Head of Growth at Watu Simu Kenya, emphasizes that lack of smartphone access prevents millions from using vital services like E-Citizen and limits financial inclusivity.
• To bridge this gap, alternative financing solutions, such as Buy Now, Pay Later products offered by companies like Watu Simu, are empowering over 2 million customers, particularly in the gig economy, where smartphones are crucial for earning a living.