The Kenyan government has assured civil servants of uninterrupted healthcare benefits under the Social Health Authority (SHA) insurance program, despite reports of payment disputes. This assurance comes as private healthcare providers threaten to stop treating civil servants due to unsettled claims.

• On August 9, Public Service, Human Capital Development and Special Programmes Cabinet Secretary Geoffrey Kiringa Ruku stated that civil servants and their dependents will continue to receive treatment across public hospitals and accredited private and faith-based facilities without cash payments.
• The Kenya Healthcare Federation (KHF), representing commercial healthcare facilities, wrote to SHA Chief Executive Officer Mercy Mwangangi on August 7, indicating that private healthcare providers cannot sustain the financial strain of treating public servants without reimbursement.
• According to KHF chairperson Dr Kanyenje Gakombe, the program has not substantially settled claims since its launch nine months ago, potentially leading to all civil servants, except teachers and police officers, being required to pay in cash for services at private facilities if outstanding claims are not settled.