Denmark's national postal service, PostNord, will cease letter deliveries by the end of 2024, bringing an end to four centuries of service due to a drastic decline in letter volumes driven by digitalization.

• Since 2000, letter volumes handled by PostNord have plummeted by over 90%, from approximately 1.4 billion to 110 million last year.
• PostNord is letting go of one-third of its workforce, shedding 2,200 positions in its loss-making letter arm, while creating 700 new roles in its profitable parcel business.
• Denmark is one of the world's most digitalized nations, second only to South Korea according to the OECD's 2023 Digital Government Index, with a "digital by default" government policy for over a decade.
• The cost of a PostNord stamp jumped to 29 Danish krone ($4.55; £3.35) per letter in 2024.
• Private delivery firm DAO will step in to provide nationwide letter delivery services after PostNord's exit, expecting to handle 30 to 40 million more letters from 2026.