The National Transport and Safety Authority (NTSA) in Kenya has streamlined the application process for the mandatory Public Service Vehicle (PSV) badge and license through its Transport Integrated Management System (TIMS) portal. This crucial document, legally required for drivers offering public transportation services for profit, signifies that the holder has been vetted and cleared to operate in the sector.

• A PSV license is mandatory for drivers of matatus, taxis, buses, and other commercial passenger vehicles.
• The application process is completed online via the TIMS portal, accessible through the NTSA website using eCitizen details or ID number, phone number, and password.
• Prerequisites for application include a valid driving license (B3 category), a valid certificate of good conduct, and payment of the eCitizen payment fee.
• Operating a PSV without the proper license can result in a fine of up to Ksh50,000, a prison sentence not exceeding 1 year, or both.