Why M-Pesa could not gain traction in South Africa

M-Pesa, one of the most successful innovations in Kenya could not gain traction in South Africa (SA)...
✨ Key Highlights
M-Pesa, Kenya's highly successful mobile money platform, failed to gain traction in South Africa (SA) primarily because services offered by M-Pesa were already extensively available through the country's robust banking sector and supermarket chains.
- SA's banks, including Standard Bank of South Africa, have a long-standing history and are leaders in Africa, with Standard Bank present in Kenya as early as 1911.
- SA supermarkets offer a wide array of services beyond groceries, such as insurance, power tokens, money transfers, and gambling (lotto), effectively filling the gap M-Pesa addressed in Kenya.
- The presence of Britons and Afrikaners gave SA a head start in modern services, establishing it as a beachhead for global brands entering the rest of Africa.
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Read the complete article from The Standard Business