The Kenya Forest Service (KFS) has addressed public criticism regarding recent changes at Karura Forest, primarily concerning the shift to the eCitizen payment platform and the status of staff. KFS insists forest operations remain normal and secure, urging the public to continue enjoying the popular natural resource.

• Friends of Karura Forest (FKF) estimates adult entry fees have risen to Ksh 174, from Ksh 100, and child fees to Ksh 116, more than doubling the previous Ksh 50 rate.
• FKF raised concerns over a lack of consultation and the fate of over 120 regular staff and more than 400 casual workers.
• KFS maintains the new system is part of national reforms to improve transparency, efficiency, and service delivery across all government institutions.