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Originally published by Techish Kenya
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September 29, 2025
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CBK wants your opinion on proposal to cut M-Pesa, Airtel Money fees from KES 23 to KES 10: How to respond

CBK wants your opinion on proposal to cut M-Pesa, Airtel Money fees from KES 23 to KES 10: How to respond

If you’ve been side-eyeing your M-Pesa or Airtel Money charges lately, here’s the plot twist you’ve been waiting for: the Central Bank of Kenya (CBK) is..

✨ Key Highlights

The Central Bank of Kenya (CBK) is proposing to reduce mobile money transaction fees from an average of KES 23 to KES 10 by 2028, as outlined in the National Financial Inclusion Strategy (NFIS) 2025–2028. This move aims to make financial services more accessible and affordable for Kenyans.

  • The proposed reduction will impact services like M-Pesa and Airtel Money, targeting an average fee of KES 10 by 2028.
  • The CBK, in collaboration with government and private sector entities including Safaricom and Airtel, seeks public feedback on this draft strategy.
  • Kenyans have until Thursday, October 9, 2025, to submit their views on the proposed fee cuts and broader financial inclusion measures.

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Kenyan Financial Sector Sees Branch Expansion, Fintech Growth, and Proposed Fee Reductions - September 2025

The Central Bank of Kenya (CBK) is proposing to reduce mobile money transaction fees from an average of KES 23 to KES 10 by 2028, as detailed in the National Financial Inclusion Strategy 2025–2028. On the banking front, Diamond Trust Bank (DTB) has opened a new branch in Kilimani, Nairobi, expanding its network to 90 branches in Kenya and 150 in East Africa. In the fintech sector, microlender Tala is expanding to five new countries, betting on new loan technology to achieve profitability by early 2026, despite a decade of unprofitability. The CBK's proposal aims to make financial services more accessible and affordable for Kenyans.

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