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Originally published by Citizen Digital
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October 10, 2025
4h ago

Kenya recognised for innovation in public service delivery as NTSA Director General bags two awards

Kenya recognised for innovation in public service delivery as NTSA Director General bags two awards

Kenya recognised for innovation in public service delivery as NTSA Director General bags two awards..

✨ Key Highlights

Kenya has received international recognition for its public service innovation and road safety efforts at the 6th Annual Africa Public Sector Conference and Awards (APSCA) in Cape Town, South Africa.

  • The National Transport and Safety Authority (NTSA) won the Digital Transformation in Public Transportation Award for digitizing its systems and services.
  • Director General George Njao of the NTSA was honored with dual accolades: Public Sector Personality of the Year and Digital Transformation CEO of the Year.
  • Njao highlighted that reduced human interaction in service processes enhances efficiency, minimizes corruption, and increases government revenue.

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