Vodafone UK experienced a "major outage" on Monday afternoon, October 13th, affecting broadband, 4G, and 5G services for thousands of customers, with over 130,000 reports of problems.

• Over 130,000 customers reported issues on Downdetector, impacting both mobile and home broadband services for Vodafone and networks like Voxi and Lebara that use its infrastructure.
• Vodafone apologized for the inconvenience, stating the network was "recovering" and that 2G voice calls and SMS messaging were unaffected.
• The outage, which began shortly after 15:00 BST, also impacted customers of other telecoms firms that rely on Vodafone's network, leading to frustration among users unable to access customer service or the company's website and app.