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Originally published by Capital Newstop
November 3, 2025
7h ago
Tourism players protest gateway charges under new KWS payment system
KTF Chairperson Fred Odek, in a statement on Monday, said the upgraded portal — rolled out despite an existing court order — restricts payment options and imposes a hidden 5 percent “gateway fee” that only appears at the point of payment. - Kenya breaking news | Kenya new..
✨ Key Highlights
The Kenya Tourism Federation (KTF) is protesting new payment system changes introduced by the Kenya Wildlife Service (KWS), citing "unacceptable" hidden fees and restrictive payment options. These changes, implemented despite a court order, are causing significant financial strain on tour operators and threaten Kenya's reputation as a prime safari destination.
- A hidden 5 percent "gateway fee," appearing only at the point of payment, is being charged on park entries.
- KTF Chairperson Fred Odek described the move as "discriminatory and unlawful," warning of potential damage to Kenya's tourism sector.
- The federation estimates an annual loss of over Sh370 million for the tourism sector due to these unbudgeted costs.
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