The Social Health Authority (SHA) is experiencing a widespread service interruption and downtime affecting its operations due to issues with the Digital Health Agency (DHA) systems. This outage impacts critical healthcare services and stakeholders across Kenya.

• Chief Executive Officer Mercy Mwangangi of SHA confirmed the major downtime affecting the DHA's services.
• The DHA manages vital programs such as the Afya Yangu portal, Kenya Health Worker Registry, and National Ambulance Service Platform.
• Technical teams are working "round the clock" to identify the root cause and restore normalcy to the digital health ecosystem.