Kenya Power plans to introduce a new system allowing customers to scan their electricity meters using smartphone cameras and Optical Character Recognition (OCR) technology for billing. This initiative aims to simplify meter reading, reduce errors, and improve billing accuracy for postpaid customers.

• The technology is already being rolled out to Kenya Power staff and is planned for integration into the MyPower app for customers.
• Commercial Cycle Manager Mr. Richard Wida stated the goal is to enable self-reading with minimal error.
• The system is designed for simplicity, requiring only a smartphone camera, and is part of Kenya Power’s wider digital transformation strategy.