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Originally published by Citizen Digital
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December 16, 2025
3h ago

Nairobi youth protest over delays in national ID replacement at Huduma Centre

Nairobi youth protest over delays in national ID replacement at Huduma Centre

Nairobi youth protest over delays in national ID replacement at Huduma Centre..

✨ Key Highlights

Youth in Nairobi are protesting significant delays in the national Identity Document replacement process at the GPO Huduma Centre. These delays, attributed to system issues, have severely impacted their daily routines and access to essential services.

  • The lack of IDs has locked individuals out of opportunities such as access to government offices, voter registration, and various applications.
  • Aggrey Masai, Director of the National Registration Bureau, assured that immediate action is being taken to restore systems.
  • Masai dismissed claims that ID replacement fees would be reintroduced next year, noting a surge in applications, particularly in rural areas, after fees were scrapped.

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