Passengers Scammed in Fake Online Christmas Holiday Bus Bookings
After the online bookings, passengers show up at the bus company booking offices ready to travel only for them to be told that they did not book the said buses...
✨ Key Highlights
Several passengers traveling from Nairobi to upcountry for the Christmas holiday have been scammed by fake online bus bookings, resulting in significant losses. Individuals posing as bus companies on social media platforms like TikTok and Facebook lured unsuspecting travelers into paying for tickets.
- One victim was scammed out of all but KSh 49 after booking through a TikTok ad.
- Bus company officials confirmed that at least six passengers have been scammed by individuals masquerading as their company online.
- Scammers often use images of real staff members to gain trust and are primarily found on TikTok and Facebook.
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Transport Authorities Issue Warnings and Advisories Amid Holiday Travel Challenges - December 2025
The National Transport and Safety Authority (NTSA) issued a stern warning to long-distance Public Service Vehicle (PSV) operators against tampering with speed governors. The Kenya National Highways Authority (KeNHA) also issued a travel advisory, urging Kenyans to plan journeys in advance due to heavy traffic. The advisory noted that the Nairobi-Nakuru highway has been gridlocked for four days during the festive season. Additionally, several passengers have been scammed by fake online bus bookings after paying for tickets on social media platforms like TikTok and Facebook.
