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Originally published by The Standard Business
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December 21, 2025
3h ago

Insurers urged to rethink PSV's high-risk model

Insurers urged to rethink PSV's high-risk model

The insurance industry is being challenged to innovate coverage for the Public Service Vehicle sector which remains largely shunned as 'high-risk' despite its critical economic role...

✨ Key Highlights

The Kenyan insurance industry is being challenged to address the "high-risk" perception of the Public Service Vehicle (PSV) sector, which includes matatus, boda-bodas, and digital taxis, despite its significant contribution to the national economy. Insurers are urged to innovate coverage solutions for these vital transport services.

  • The PSV sector contributes 8.3% to Kenya's GDP, with the boda-boda economy alone accounting for 4.4% and circulating nearly Sh2 billion daily.
  • William Kiama of the Association of Kenya Insurers (AKI) highlighted the sector's economic importance and employment creation, with one matatu creating up to eight jobs.
  • Road accidents cost the Kenyan economy up to Sh800 billion annually by late 2025 and are projected to reach 10% of GDP (Sh2.3 trillion) if unchecked, according to the National Transport and Safety Authority (NTSA).
  • As of November, NTSA recorded 4,380 road accident deaths, with programme director Samuel Musumba noting that behavioral issues cause 90% of incidents.

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