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Originally published by Techish Kenyatech
December 30, 2025
3h ago
Vitron Kenya breaks silence on YouTube outage: Blames older hardware, offers clunky browser workaround
It has been several weeks since we first reported that YouTube had abruptly stopped working on Vitron Smart TVs, leaving users staring at "Not Supported"..
✨ Key Highlights
Vitron Kenya has finally addressed the YouTube outage on its 2 to 3-year-old Smart TV models, blaming older hardware and offering a cumbersome browser-based workaround rather than a true fix. The company subtly suggests upgrading to newer models, some of which now use LG's WebOS.
- Vitron Kenya's boss delivered the explanation via a TikTok video statement.
- The issue specifically affects Vitron TV models that are 2 to 3 years old, with newer models remaining unaffected.
- The proposed "fix" involves a factory reset, an "upgrade" to the YouTube app, and installing a web browser to access YouTube TV, which users report as mixed in effectiveness.
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