Chiki Kuruka and Bien Aime Baraza publicly accused Rondo Retreat Centre in Kakamega County of discrimination and cold treatment during a family visit. The retreat, however, claims the incident stemmed from a misunderstanding regarding bookings.

• Creative Chiki Kuruka spoke out on Instagram, expressing outrage over what she described as a "disgusting" experience.
• Sauti Sol singer Bien Aime Baraza condemned Rondo Retreat, calling for the decolonization of such spaces.
• Rondo Retreat Centre, through bookings manager Walter Okello, stated the family had no prior booking and the resort was fully booked, preventing walk-ins.
• The incident has sparked an online debate about race, class, and customer treatment within Kenya's hospitality industry.