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Originally published by Capital Businessbusiness
January 14, 2026
3h ago
India asks e-commerce apps to stop ’10-minute’ delivery service

JAN 14 - The Indian government has asked all quick-commerce platforms to drop the controversial "10-minute delivery" promise amid concerns over worker Kenya breaking news | Kenya news today |..
✨ Key Highlights
The Indian government has urged quick-commerce platforms to abandon their "10-minute delivery" promise due to concerns over worker safety, following a nationwide strike by delivery riders.
- The decision came after discussions between the federal labour ministry and companies like Zomato, Blinkit, and Zepto.
- The quick commerce model has been criticized for putting immense pressure on gig workers, leading to unsafe conditions and strikes demanding fair wages.
- While companies like Blinkit have begun removing the explicit "10-minute" promise, some apps still show estimated delivery times under 10 minutes.
- The gig economy in India is projected to grow significantly, from 7.7 million workers in 2021 to 23.5 million by 2030.
- One delivery worker, Mobin Alam, cited working long hours for approximately 20,000 rupees ($220; £165) monthly.
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