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Originally published by Kenyanstop
January 29, 2026
3d ago
CS Ruku Orders Fresh Crackdown on Civil Servants
Speaking during an inspection of government offices in Kisumu on January 29, Ruku stated that Kenyans are entitled to timely services and clear communication..
✨ Key Highlights
Public Service Cabinet Secretary Geoffrey Ruku has ordered all Kenyan government entities to activate and maintain accessible communication channels, warning that inactive platforms hinder service delivery. This directive follows an inspection of government offices in Kisumu on Thursday, January 29, where he stressed the importance of timely services and clear communication for citizens.
- Ruku emphasized that all government contact details, including official email addresses, must be functional and monitored during working hours.
- He also raised concerns about punctuality among civil servants, citing the State Department for Immigration as an example of good practice.
- The directive is part of broader government efforts to enhance efficiency, accountability, and responsiveness in public service delivery across all ministries and state departments.
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