The Directorate of Immigration Services and the Ministry of Interior have addressed public outcry regarding the sudden removal of cheaper passport options on the eCitizen platform, assuring Kenyans of swift action to resolve the issue.

• The minimum cost for a new Kenyan passport has risen to KSh12,500, with only the 66-page option available for new applications.
• The previously available 50-page passport, costing KSh9,500, and the 34-page passport, costing KSh7,500, have been removed from standard applications.
• The changes have sparked criticism for disproportionately affecting low-income earners amid challenging economic conditions.