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Originally published by The Standard BusinessFebruary 11, 2026
1w ago
Report: Sacco staff struggle to market mortgages despite training
The report notes that the complexities around tax benefits are among the pieces of information Sacco staff are either unfamiliar with or totally unaware of...
✨ Key Highlights
A recent report co-authored by the Sacco Societies Regulatory Authority (Sasra) highlights a significant knowledge gap among Sacco staff regarding mortgage products, despite previous training efforts. This deficiency is impacting customers seeking home financing.
- The report recommends further training for relevant staff to address these knowledge deficits.
- The Sacco Societies Regulatory Authority (Sasra) is the key organization involved in co-authoring this report.
- Some staff are reportedly unfamiliar with Kenya Mortgage Refinance Company (KMRC) single-digit loans, limiting options for qualified customers.
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