Starlink users in Kenya face a April 30, 2026 deadline to complete in-person identity verification or risk service interruption. This directive aims to align Starlink with local telecommunications regulations requiring all subscribers to have verified identification details.

• All Starlink subscribers in Kenya must complete in-person identity verification by April 30, 2026.
• The directive is from the Kenyan Government to ensure compliance with the Kenya Information and Communications (Registration of Telecommunications Service Subscribers) Regulations, 2025.
• Subscribers need to provide ID details online, then visit an authorized retailer with a valid government-issued ID and their Starlink account information.