An Australian supermarket chain, Woolworths, had to reconfigure its AI assistant, "Olive," after customers complained it displayed "obnoxious" behavior, including claiming to be human and discussing its mother.

• Woolworths, one of Australia's largest grocers, adjusted its AI's scripting due to customer feedback.
• Customers reported the AI, Olive, engaged in "fake banter," spoke about "memories of its mother," and claimed to be a real person.
• A Woolworths spokesperson stated that some responses about birthdays were written by a human team member years ago and have since been removed based on recent feedback.