CBK approves phone number masking in Lipa na M-Pesa Till and Paybill transactions

In a major win for data privacy in Kenya, CBK has approved M-Pesa number masking, meaning Safaricom will now hide your number from Till and Paybill merchants...
β¨ Key Highlights
The Central Bank of Kenya (CBK) has approved Safaricom's request to mask customer names and phone numbers in Lipa na M-Pesa transactions, enhancing digital privacy for users.
- Merchants will now only see a customer's first name and a partially masked phone number (e.g., 07XX XXX 123) instead of full details.
- This change impacts both Lipa na M-Pesa Till and Paybill transactions.
- The decision follows years of advocacy for improved data protection in mobile money transactions.
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Part of the Day's Coverage
CBK Approves Phone Number Masking for M-Pesa Transactions - March 2026
The Central Bank of Kenya has approved Safaricom's request to mask customer names and phone numbers in Lipa na M-Pesa transactions, enhancing digital privacy for users. Safaricom has received approval from the Central Bank of Kenya to implement a privacy feature on M-Pesa that will mask customer phone numbers during transactions. At the same time, Airtel Kenya has significantly boosted its popular Amazing Daily data plan, offering subscribers double the data for the same price.















