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Originally published by Capital Business
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business
March 8, 2026
19h ago

Human stories may be healthcare’s most valuable currency

Human stories may be healthcare’s most valuable currency

By Monica Chege NAIROBI, Kenya, Mar 8 - As the world marks International Women’s Day, it is a moment to celebrate women who are not only advancing in Kenya breaking news | Kenya news today |..

✨ Key Highlights

The article argues that human stories are becoming healthcare's most valuable currency, transforming how organizations engage with people.

  • Stories are crucial for building trust in healthcare, shifting focus from product features to real-life experiences.
  • Jubilee Health Insurance is highlighted for its customer-first storytelling approach, showcasing lived experiences of families and professionals.
  • This narrative shift is presented as essential for institutions seeking honesty, clarity, and empathy from consumers in East Africa.

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