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Originally published by Capital Business
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business
March 9, 2026
10h ago

Why global technology and BPO firms are scaling in Kenya

Why global technology and BPO firms are scaling in Kenya

For companies expanding into new markets, this familiarity matters. Kenya breaking news | Kenya news today |..

✨ Key Highlights

Global technology and Business Process Outsourcing (BPO) firms are increasingly scaling operations in Kenya, driven by a convergence of digital readiness, talent availability, infrastructure, and policy alignment. As Kenya prepares to host the Kenya International Investment Conference (KIICO), the country is being recognized as a credible base for globally integrated services.

  • Kenya boasts a digitally fluent population with over 138 percent mobile penetration and 40 million mobile money users transacting over USD 65 billion annually.
  • Key entities involved include global investors, technology and BPO firms, and the Kenyan government.
  • The country's robust infrastructure, including six undersea fibre-optic cables and over 20,000 kilometres of terrestrial fibre, supports Nairobi's position as a regional technology hub.

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