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Originally published by Kenyanstop
March 10, 2026
3mo ago
Britam Launches AI Motor Assessment Service to Settle Claims in Two Hours
Britam reviews the claim within 30 minutes, and settlement, whether by direct bank transfer, mobile money, or a repair authority from Britam's panel of garages, follows within an hour...
✨ Key Highlights
Britam General Insurance has launched an innovative AI Motor Assessment Service that drastically reduces motor claim settlement time from five days to just two hours.
- The new service promises to process and pay motor claims for minor vehicle damage within two hours of arrival.
- This initiative was spearheaded by Britam General Insurance, led by its CEO James Mbithi.
- The AI tool, developed by Britam’s BetaLab, uses advanced image analysis and real-time data to ensure accuracy and combat fraud.
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