The Kenya Airports Authority (KAA) is set to significantly enhance passenger processing efficiency at Jomo Kenyatta International Airport (JKIA) by rolling out new self-service systems.

• JKIA will deploy 213 total workstations, including 72 self-service kiosks and 20 self-boarding kiosks.
• The initiative involves procuring a new Common User Passenger Processing System (CUPPS) and Common User Self-Service (CUSS) infrastructure.
• The upgrades aim to streamline passenger journeys, mirroring successful automation seen at international airports like Dubai International Airport and Heathrow Airport.