Safaricom and Indosat Partner to Build AI-Powered Digital and Financial Ecosystems
Safaricom and Indosat Ooredoo Hutchison have announced a partnership focused on AI-driven customer experiences, fintech innovation, and smarter network investments across emerging markets...
✨ Key Highlights
Safaricom and Indosat Ooredoo Hutchison have entered a strategic partnership to leverage artificial intelligence for developing digital and financial ecosystems.
- The collaboration aims to improve customer experience, strengthen digital trust, and optimize network planning through AI-driven solutions including predictive care and personalized recommendations.
- Key organizations involved are Safaricom, Kenya's leading telecom operator, and Indosat Ooredoo Hutchison, a major Indonesian telecommunications company.
- The partnership will also focus on enhancing fraud detection, risk management, and payment reliability, alongside developing AI capabilities within both organizations.
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AVEVA Appoints Khaled Salah as Vice President for Africa - March 2026
AVEVA, a global leader in industrial software, has appointed Khaled Salah as its new Vice President for Africa to drive growth and digital transformation initiatives across the continent. Cassava Technologies has launched its first AI factory in South Africa, powered by NVIDIA, with plans to expand to Kenya, Nigeria, Egypt, and Morocco as part of its continental expansion. Meanwhile, Safaricom and Indosat Ooredoo Hutchison have entered a strategic partnership to leverage artificial intelligence for developing digital and financial ecosystems. These developments reflect a growing trend of international technology companies strengthening their AI and digital infrastructure presence across African markets.
