Safaricom to Mask M-Pesa Names and Numbers in New Privacy Changes

Safaricom will mask names and phone numbers in M-Pesa transactions starting March 24, giving users more control over their personal data while reducing fraud and spam...

✨ Key Highlights

Safaricom is enhancing M-Pesa privacy by masking customer names and phone numbers in peer-to-peer transactions, a change that will take effect on March 24, 2026.

Only the first and last names, along with a partially masked phone number (e.g., 0722***000), will be visible during transactions.
This move by Safaricom is a direct response to customer concerns about unsolicited contact and potential data misuse after completing payments.
Users can still request full details from a recipient by sending the transaction message to 334, requiring sender consent for the disclosure.

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