C
Originally published by Capital Business
📰 Read Full Article
business
March 23, 2026
2h ago

Kenya’s insurance industry faces Its claims moment

Kenya’s insurance industry faces Its claims moment

By Patrick Omoro NAIROBI, Kenya, Mar 23 - Insurance companies rarely confront their defining challenges during periods of crisis. More often, moments of Kenya breaking news | Kenya news today |..

✨ Key Highlights

Kenya's insurance sector is experiencing significant growth in premium volumes and assets, but faces a critical challenge in public confidence due to opaque and slow claims processes.

  • Industry assets surpassed KES 1 trillion for the first time, with premium volumes reaching KES 352.29 billion by Q3 2025.
  • The inaugural claims conference by Minet highlighted the disconnect between digital innovation in sales and manual inefficiencies in claims handling.
  • Customers increasingly demand transparency and clear explanations for claim outcomes, not just speed.

Continue Reading

Read the complete article from Capital Business

📰 Read Full Article
Advertisement

Related News

Advertisement