Kenya’s Digital Payments Growth Hindered by Trust, Infrastructure Gaps – Visa

NAIROBI, Kenya, Apr 9 - Kenya’s digital payments ecosystem has grown rapidly over the past decade, but persistent gaps ranging from cash dependence to Kenya breaking news | Kenya news today |..

✨ Key Highlights

Visa has identified persistent trust and infrastructure gaps as significant hindrances to Kenya's digital payments sector growth, despite its rapid expansion over the past decade.

Key challenges include a continued reliance on cash, manual commercial payment processes, transaction failures, and fraud, which erode confidence.
According to John Njoroge, Visa Kenya Country Manager, the sector is at a point of transition, requiring collaboration for future growth.
To address these issues, Visa is implementing solutions like tokenization, Tap to Phone technology, and bundled offerings for MSMEs to foster a more inclusive, resilient, and trusted payments infrastructure.

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