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Originally published by Capital Business
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business
April 27, 2026
2h ago

Tala tightens customer verification to meet CBK rules

Tala tightens customer verification to meet CBK rules

Customers will now be required to submit a valid national ID and complete a live selfie verification through the Tala app as part of the Know Your Customer process. Kenya breaking news | Kenya news today |..

✨ Key Highlights

Digital credit provider Tala is intensifying customer verification processes to comply with stringent regulations set by the Central Bank of Kenya (CBK).

  • Mandatory submission of a valid national ID and a live selfie verification via the Tala app is now required.
  • The compliance measures are driven by the Central Bank of Kenya Act (Amendment) 2021 and the Digital Credit Providers Regulations 2022.
  • Tala Senior Compliance and Ethics Manager Tabby Mugechi stated the changes aim to enhance security and protect customers from fraud.

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