Bolt has outlined a clear, in-app process for riders to report issues encountered during or after a trip, ensuring timely assistance and enhanced safety.

• The detailed guide walks users through navigating to the Support section within the Bolt App.
• Riders can select from a list of common issues or choose "Others" for less common concerns.
• The app provides guided resolutions and offers a direct live chat with the support team if the issue isn't resolved through initial guidance.