KNH Explains System Collapse After Patients Were Left Stranded

The clarification comes after reports went viral on social media claiming that patients were stranded after the new digital system had collapsed...
✨ Key Highlights
Kenyatta National Hospital (KNH) has confirmed delays in its new digital patient data system, leading to some patients being stranded. The hospital denied reports of a complete system collapse.
- The delays impacted patient discharges and billing, described as "minor teething problems" during the Afya Apex system rollout.
- Kenyatta National Hospital is transitioning from a manual system to a fully digitized one, a process expected to take 90 days.
- Despite temporary service delays, KNH assured that patient care and safety were never compromised.
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