Public Service Cabinet Secretary Geoffrey Ruku was met with empty chairs and locked doors during a surprise visit to government offices in Garissa, revealing widespread laxity in service delivery.

• Thursday, May 07, 2026: The day of the surprise visit.
• Public Service Cabinet Secretary Geoffrey Ruku: The official who conducted the visit.
• Government offices were found closed and deserted by 9:30 AM, with only one officer present, despite the stipulated opening time of 7:30 AM.