Public Service Cabinet Secretary Geoffrey Ruku expressed shock and disappointment during an unannounced visit to government offices in Garissa, finding them empty and locked.

• The visit on Thursday, May 07, 2026, revealed a lack of service delivery with offices failing to open by 7:30 AM.
• Key figures involved include CS Ruku and the absent North Eastern Regional Commissioner John Otieno.
• The CS cited recent salary increases for civil servants and vowed disciplinary action against those exhibiting laxity.