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Originally published by The Standard Business
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May 13, 2026
4h ago

Tala strengthens customer ID checks to protect borrowers from fraud

Tala strengthens customer ID checks to protect borrowers from fraud

Tala has tightened customer identity checks by requiring users to submit IDs and live selfies to curb fraud and meet new lending regulations...

✨ Key Highlights

Digital credit provider Tala is enhancing its customer identification procedures in Kenya by requiring users to submit a valid national ID and a live selfie via its app.

  • The move aims to protect borrowers from fraud and ensure continued access to Tala's services in compliance with Kenya's Digital Credit Providers Regulations 2022 and upcoming regulations.
  • The primary organization involved is Tala, a digital lender that has disbursed nearly $6 billion globally.
  • Senior Compliance and Ethics Manager at Tala, Tabby Mugechi, emphasized that this KYC (Know Your Customer) process is crucial for consumer protection and secure access to services.

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