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Originally published by The Standard Business
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May 20, 2026
1w ago

The power of patience, psychology and strategy in debt recovery

The power of patience, psychology and strategy in debt recovery

There’s one case I’ll never forget, a Business-to-Consumer (B2C) client who owed a significant amount, but every step felt like a chess match...

✨ Key Highlights

A debt recovery specialist shares a case study illustrating how patience, psychology, and strategy, rather than pressure, can lead to successful debt recovery.

  • A B2C client ultimately repaid a significant debt in full after a prolonged period of delays and evasion.
  • The key person involved was an unnamed debtor and the debt recovery specialist from Marathon Debt Recovery Ltd.
  • The breakthrough came when the specialist shifted from pressure to empathy, listening to the debtor's struggles and restructuring the debt into manageable payments, fostering commitment.

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