KRA Sends Notice to Taxpayers Using Old or Recycled Phone Numbers on iTax
The explanation comes amid tax rush, even as taxpayers compete to file their returns before the June 30 timeline...
✨ Key Highlights
The Kenya Revenue Authority (KRA) has released a step-by-step guide for taxpayers to update their phone numbers on the iTax portal following login issues related to One-Time Passwords (OTPs).
- Taxpayers facing OTP issues due to incorrect registered phone numbers can now update their details directly within the iTax portal during the verification stage.
- The KRA advises users to delete their old number and enter their current one, then request an OTP to complete the update.
- This clarification comes as taxpayers are rushing to file their returns before the June 30 deadline, with the KRA also promoting its WhatsApp chatbot, 'Shuru', for filing returns.
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