KRA Sends Notice to Taxpayers Using Old or Recycled Phone Numbers on iTax

The explanation comes amid tax rush, even as taxpayers compete to file their returns before the June 30 timeline...

✨ Key Highlights

The Kenya Revenue Authority (KRA) has released a step-by-step guide for taxpayers to update their phone numbers on the iTax portal following login issues related to One-Time Passwords (OTPs).

Taxpayers facing OTP issues due to incorrect registered phone numbers can now update their details directly within the iTax portal during the verification stage.
The KRA advises users to delete their old number and enter their current one, then request an OTP to complete the update.
This clarification comes as taxpayers are rushing to file their returns before the June 30 deadline, with the KRA also promoting its WhatsApp chatbot, 'Shuru', for filing returns.

Continue Reading

Read the complete article from Kenyans

📰 Read Full Article

Related News

Video

Kindiki defends Ruto's position over proposed removal of some fuel taxes

NTV Kenya (Youtube)

1d ago

Video

FKE rejects proposal to grant KRA expanded tax enforcement powers in Finance Bill 2026

KTN News (Youtube)

1d ago

top1d ago

President Ruto Warns Against Scrapping Fuel Taxes Amid Economic Pressure

President William Ruto has warned against scrapping fuel taxes, emphasizing their crucial role in funding public services and economic stability amidst rising global oil prices. He announced measures to cushion Kenyans from high fuel costs, including a projected KSh10 diesel price reduction.

Capital News

📰 Read Full Story

top2d ago

KRA Launches New Verification Tool, Issues Notice to Kenyans

The Kenya Revenue Authority (KRA) has launched a new staff verification tool to combat rising cases of fraud where individuals impersonate KRA officials and extort money.

Kenyans

📰 Read Full Story

top2d ago

Employers Demand Review of Workers’ Payslips as Govt Proposes New Taxes

The Federation of Kenya Employers (FKE) is officially opposing proposed tax increases in the Finance Bill 2026, arguing that Kenyan workers are already overburdened by statutory deductions and a high cost of living.

Kenyans

📰 Read Full Story