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Originally published by Techish Kenya
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June 2, 2026
5d ago

PayPal Freezes and Blocks Kenyan Accounts Over Money-Laundering Checks

PayPal Freezes and Blocks Kenyan Accounts Over Money-Laundering Checks

PayPal is freezing and blocking Kenyan accounts, demanding work contracts and proof of address as part of an anti-money-laundering crackdown...

✨ Key Highlights

PayPal has begun freezing and permanently blocking accounts for users in Kenya, demanding extensive documentation to verify identities and transaction legitimacy.

  • PayPal is requiring work contracts, bank statements, and proof of a physical home address from Kenyan users.
  • Accounts that remain non-compliant risk being blocked from transactions for at least six months, with permanent deactivation following if compliance isn't met.
  • The crackdown is attributed to PayPal's anti-money-laundering and anti-fraud efforts, occurring as Kenya faces increased scrutiny on the Financial Action Task Force grey list.

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PayPal Freezes and Blocks Kenyan Accounts Over Money-Laundering Checks - June 2026

PayPal has begun freezing and permanently blocking accounts for users in Kenya, demanding extensive documentation to verify identities and transaction legitimacy. Ride-hailing platform Bolt has officially denied claims circulating online that it is exiting the Kenyan market, stating that the reports are based on a fraudulent document intentionally shared to mislead the public. Separately, Safaricom is actively encouraging users of its MySafaricom app to transition to the newer My OneApp, signaling a potential phase-out of the older application. MultiChoice is offering former Showmax subscribers in Kenya a year of DStv Stream Compact at a discounted rate, following the shutdown of the standalone Showmax service.

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