PayPal has frozen the accounts and funds of an unknown number of Kenyan users due to heightened compliance checks, reportedly linked to Kenya's placement on the FATF grey list.

• Affected Kenyan users are required to submit extensive documentation, including proof of employment, bank statements, and utility bills, to verify their identity and physical address.
• PayPal is also scrutinizing the source and purpose of funds received from abroad, with non-compliant accounts facing restrictions for at least six months, risking permanent deactivation.
• The company may hold remaining balances for up to 180 days to cover potential chargebacks, and future payments can be held for up to 21 days after an account is restored.