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Originally published by The Standard
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June 4, 2026
9h ago

Kabogo: 58 per cent of government services not digitised

Kabogo: 58 per cent of government services not digitised

ICT Cabinet Secretary William Kabogo has said that only 12% out of 6,000 Government Services across Ministries, Departments, Agencies, and County Governments are fully digitised..

✨ Key Highlights

Only 12% of Kenyan government services are fully digitised, with a significant portion still relying on manual processes, according to ICT Cabinet Secretary William Kabogo.

  • 58% of government services are primarily delivered manually.
  • ICT Cabinet Secretary William Kabogo reported these figures in the Senate.
  • Digitisation efforts via the eCitizen Platform have boosted daily revenue collection by 1200%, from Sh50 million to Sh600 million.

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